Original topic:

Tablet S10 FE+ Can't mirror screen to monitor using USB-C to HDMI cable

(Topic created: Monday)
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davidjaimestorres
Constellation
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Tablets

Hi,

Is anybody  experiencing the same issue? First it was the mouse scroll, until I updated the software, but still I'm not able to mirror screen to monitor using USB-C. If I use my Fold Z6 immediately it replicate the screen and allow to use DEX.  

Thanks.

David

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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@davidjaimestorres It's working fine for me with my Tab S10+ running UI 7. 

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davidjaimestorres
Constellation
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Tablets

Thanks LongHiker! Are you using a Tab S10 FE or FE+?

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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@davidjaimestorres Not an FE. Just a Tab S10+. 

Did you wipe the device cache partition after the update? I recommend that you do this after every device update. It wipes out incompatible or outdated cache information which might be incompatible after the update. It does not erase any user data nor applications.

To wipe the device cache partition:

1. Power off your Tablet and connect it via USB to a computer or phone.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears. 
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes. 
7. Click the side key to select it. The Cache will be wiped almost instantaneously. 
8. Click the side key to select "Reboot system now" 

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davidjaimestorres
Constellation
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Tablets
BTW, I call Samsung Support US, and they reset the settings without success, and finally request me to do a factory reset without success. I'm really frustrated, but I think I will return back the tablet. Thanks all
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