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Greetings! The newly released Nintendo Switch 2 is not being recognized as a source and therefore can’t use Game Mode. There is also no option for... View Post |
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Anywhere between a couple of days and a couple of weeks after turning the TV off at the mains for up to 30 seconds, when I try to select a... View Post |
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How to Apply a Border Style and Color to a Work of Art in Frame pro TV? In the frame pro 65”, I do not find the option of adding a border in the... View Post |
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I have a Samsung q8f 50 inch Samsung tv. It won't recognize my Nintendo switch 2, which was recently released on June 5 2025, my tv won't... View Post 
Members_Fk6CapB
I have tried this, and it does not help. The manual connection menu requires you to select a brand, ... View Post |
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I ran an optical cable from SAMSUNG 65-Inch Class 4K Q60D to receiver and the sound just don't cut it. Some of the movies I play through 4K... View Post |
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After a sudden power outage, a red exclamation mark appears on the TV. I can continue to use online TV such as Netflix, but cannot connect... View Post 
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Twice this week, my camera caught the One Connect box flashing bright white light for just a second around 1am. Is this a fire hazard? Does this... View Post |
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If I disconnect my laptop to bring is somewhere, when I plug it back in to this TV, the TV automatically enables Game Mode, which causes a black... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be inconvenient. This seems like it cou... View Post |
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How do I customize apps on bar? View Post
Samsung_Moderator
Hi there, If you're asking about using apps on your Samsung TV, the link below has detailed informat... View Post |
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I would like to change the duration of each picture in art mode. When I press the center button, my only options are heart and display settings. In... View Post
Samsung_Moderator
Hello!Thank you for reaching out! Unfortunately, there is no option to control the slide duration at... View Post |
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We purchased our Frame tv for Christmas 2024. While preparing to repaint the room, we noticed the painted wall behind the tv is very discolored. ... View Post
Samsung_Moderator
You should be able to drag and drop the image from your desktop, or if you're on your phone, you sho... View Post |
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My Samsung Smart TV Q led turn out as 21_NIKEL_UHD when I registered on Samsung website. View Post 
Unclekuffa
You can find all 15 SN# characters on the back of the panel, not just what's on the box. View Post |
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How can the "suggested app" be removed from the home screen , I updated mithers TV and she sees now is suggested apps and thinks that the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there's no way to remove the list, but you should ... View Post |
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I have three led tvs and the 2016 channel does not see, you can see it at the tv guide, I thought was the tv because there are 3 year old but I... View Post
Samsung_Moderator
Just to confirm, are you using the Samsung TV+ app, or a different device to receive channels? Also,... View Post |
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Hello,I'm trying to search for apps manually in Smart Hub, however it doesn't seem to be such an option.I'm attaching a picture for... View Post 
Samsung_Moderator
Hi there, Thanks so much for asking about this. I found the link below that has detailed information... View Post |
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Brand new 75" 2025 Frame Pro TV. Remote has stopped working several times with TV simply not responding. Only way to get it working is reset... View Post
Samsung_Moderator
Hello Iansa, welcome to the Samsung Community! Thanks for reaching out about this. Have you tried a ... View Post |
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I recently bought the 55’’ 2025 The Frame and I want to mount it vertically on a wall. Before you judge me—I do plan to use it horizontally on a... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! I'm providing a link below to our guide on wall moun... View Post |
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I bought a new Q72DD in March. It has a very bad blooming issue. I work for a world leading projector company so know enough to be dangerous but no... View Post 
Samsung_Moderator
Hello @3rdrail9er! Thank you for reaching out! This will be something that could require service. De... View Post |
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I purchased a 85 inch Samsung Frame TV from Costco in November 2024. It qualifies for the 2-year art promo but my Samsung Promotion app does not... View Post
Samsung_Moderator
Hello @PY125! Thank you for reaching out. It would be recommended to reach out to our promotions tea... View Post |
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I have posted on this issue once before, but I have new information and that post has been locked. I have a Samsung 50-Inch Class QLED Q80B... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV. After that yo... View Post |
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